Every day until recently, I got one of these stern-sounding messages on my answering machine: "Your car warranty is about to expire and this is your last chance to buy an extended warranty." Common sense told me that Volkswagen would send me a letter instead of a robocall, so with annoyance I would simply hit delete each time.Turns out millions of other Americans were feeling my pain, and something is finally being done about it. After receiving nearly 30,000 consumer complaints, the Federal Trade Commission filed suit against two companies and their executives on May 14, asking a federal court in Chicago to halt a deluge of as many as a billion automated, prerecorded calls and freeze the assets of the companies.
The Associated Press reports that U.S. District Judge John F. Grady issued temporary restraining orders against Transcontinental Warranty Inc. on May 14 and Voice Touch Inc. on May 15.
Officials say the calls have targeted consumers regardless of whether they have warranties or even own cars and ignore the Do Not Call registry. They say telemarketers have misrepresented service agreements consumers have to buy for warranties that come with the price of the car.Turns out a robodialer made the mistake of calling Senator Schumer's cellphone.
Sen. Charles Schumer, D-N.Y. had asked for an FTC investigation into what he described as the scam of "robodialer harassment."
"These calls are annoying, but worse, many Americans have been fleeced," he said. SOURCE: AP
Meanwhile, the companies have raked in as much as $10 million as a result of the deceptive calls and mailings, which falsely gave people the impression that their car warranties were expiring, reports the New York Times.
Did you get the calls too? Did you ever call the telemarketer to see about your warranty? Share your views and experiences below.





Comments: (378)
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By: alistair on 5/16/2009 6:08PM
I have received the same call on landline & cell phone. I moved with 2 different #'s and still getting the calls here in California. Very annoyed
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By: marie on 5/17/2009 7:49PM
I have been a target of theirs for over 2 years,at the time I didn't evan own a car .
They were calling my home three times a day,they evan called my cell phone which almost caused me to have car accident one day while I was driving!
They are such a pain in the you know what !! one nite I cursed out one of their operators
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By: jayc on 5/19/2009 8:27AM
There is a federal statute that allows consumers to pursue the auto warranty type companies who make prerecorded calls. I have sued several of them and the best revenge is not telling them off, its having them send you a check after you win in small claims court. google TCPA Telephone Consumer Protection Act
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By: BARBARA on 5/19/2009 8:41AM
I am having the same problem also about renewaling my warranty and they are calling all times of the day and week.....calling my home#,cell#,and my job....What can I do to stop it....
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By: Joy on 5/19/2009 9:47AM
I get a call a day if not more. When asked for my car's vin, I tell them that they should know, seeing that they are calling me! Of course, they hang up!
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By: smiz on 5/19/2009 12:31PM
Get on the "Do Not call List"...
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By: Bill on 5/19/2009 12:33PM
I have several cars, so after recieving these calls multiple times, I decided to see if I could get to a live person. Once I began to request removal from the call list, they just hung up. I hope they can be fined for violating the do not call listings, at the very least. How could anyone pay money from phone call like this????
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By: Jane on 5/19/2009 11:05AM
I have received numerous calls and have asked time and time again to be removed from the list and still keep getting these calls. It has become quite annoying. I have put my number on the do not call list.
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By: Pete on 5/19/2009 12:01PM
Our company location in Houston has been receiving a minimum of 2 and 3 calls daily for the past year. We started holding on trying to talk to anyone about deleting our corporate number off their list, to no success.....
THANKS for your help.
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By: TAWNYA on 5/19/2009 11:47AM
THANK YOU. I WAS TIRED OF RUNNING TO MY WORK PHONE JUST TO HERE THAT STUPID RECORDING. I ONCE SPOKE WITH THE OPERATOR AND ASKED HER ABOUT THE WARRENTY AND SHE TOLD ME THAT MY CAR WAS TO OLD, SO I ASK HER TO QUIT CALLING.
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